Preparing for ITIL foundation course

Posted on July 17th, 2014 by blogger

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What you should not do while preparing for the ITIL foundation course

ITIL is a tough subject to crack. This ITIL foundation course subject requires a thorough understanding of the concepts of IT infrastructure. It is only when you show dedication, this subject can be mastered. But, there are a few misconceptions that new ITIL pass out face in the real world. These are the common mistakes they do and later realize their mistakes. Here are a few mistakes that newbie ITIL’s commit:

Mistake #1: Excessive focus on the processes

Mistake #2: Inculcating the feeling of gaining high level knowledge in ITIL, whereas all you learnt is the basics

Mistake #3: Focus on the processes first, leaving aside the service management documentation

Mistake #4: Isolated attempts to conduct a project instead of working in teams

Mistake #5: Non consideration of business needs while preparing a service catalog

These are some of the mistakes that newbie ITIL pass outs commit. Are you one of them? No problem, there is always time to buckle up and move ahead.


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