Communication Skills

$99.00

Category:

Soft Skills | Communication Skills | MIS-SOSK-08

Overview

Overview

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give to your spouse when they are talking to you, or the look you give to the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.

Advantage of MISP

Advantage of MISP

We completely understand training requirements as we have over years of training experience. This has helped us discover more advanced methodical and strategic plans to train people and achieve their goals.

We have 360 degree view of the customer requirement and provide effective solutions.

We understand our clients and thus have compiled and consolidated all trainings to suit their requirements in more realistic approach.

Our online system allows you to review and grade your progress, combined by telephonic consultation, face to face meetings and weekly workshops.

With our online system; people do not need to waste their precious time and they can access our training program round the clock 24×7.

Our objective and goal is to see our clients achieve the desired goals and progress. We commit to extend all support to achieve the collective goals.

You can reach our helpdesk and an education advisor will call to resolve your query.

We track you throughout the process until we see you certified.

Program Details

Program Details

Module One: Getting Started
Icebreaker
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms

Module Two: The Big Picture
What is Communication?
How Do We Communicate?

Module Three: Basic Verbal Communication Skills
Varying the Pitch of Your Voice
Using Tone to Your Advantage
Monitoring Your Speed

Module Four: Advanced Verbal Communication Skills
Speaking Like a STAR

Module Five: Non-Verbal Communication Skills
Body Language
The Meaning of Gestures

Module Six: More on Listening
A Word from President Roosevelt
Being an Active Listener
The Signals You Send to Others

Module Seven: Asking Good Questions
Open Questions
Closed Questions
Probing Questions

Module Eight: Using Appreciative Inquiry
The Four Stages
The Purpose of AI
Examples and Case Studies

Module Nine: Bringing People to Your Side
A Dash of Emotion
Plenty of Facts
Bringing it All Together

Module Ten: Making Small Talk
Level One: General Topics
Level Two: Sharing Your Ideas and Thoughts
Level Three: Sharing Your Experiences

Module Eleven: Overcoming Common Barriers
Language Differences
Cultural Differences
Different Place, Same Time

Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Benefits of the Program

Benefits of the Program

The program and workshop will help people communicate in more impressive and effective manner. They can express their opinions more easily than ever before.

Delivery of the Program

Delivery of the Program

Printed copy of the power point presentation – same as used in physical workshops
Printed copy of the student manual or the training guide
Online step by step tutorials of the worksheet or exercise sheets
Printed copy of quick tips and tricks.
Online access of power point presentation – You can see on the web with your login anytime anywhere
Online access to test
Online access to carefully chosen relevant articles
Online access to carefully chosen audio video clips
Completion certificate is mailed to you on successful completion of the test
Some programs have an original book by renowned authors.

Your Instructor

Your Instructor

This is a self study program. Same programs are conducted in workshops and as instructor led training. Our instructors are subject matter experts with immense industry experience.

Practice Test

Practice Test

The practice tests are taken online through the e-learning portal. After you register for the program; login details would be sent for the test.

Batch Schedule

Batch Schedule

Please refer to the news and events section in the home page to find your favourite course and the next batch schedule.

Accredition

Accredition

These are self development programs and do not require an accreditation. But we issue a certificate of completion after you have successfully completed the program.