Delivering Constructive Criticism

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Overview



Constructive criticism can be a helpful tool when used with the intent of helping or improving a situation in the workplace. However, it can be one of the most challenging things not only to receive, but also to give. It can often involve various emotions and feelings, which can make matters delicate. But when management learns effective ways to handle and deliver constructive criticism, employees can not only learn from their mistakes, but even benefit from them.

Program Details



Module 01: Getting Started
Module 02: When Should Feedback Occur?
Module 03: Preparing and Planning
Module 04: Choosing a Time and Place
Module 05: During the Session (I)
Module 06: During the Session (II)
Module 07: Setting Goals
Module 08: Diffusing Anger or Negative Emotions
Module 09: What Not to Do
Module 10: After the Session (I)
Module 11: After the Session (II)
Module 12: Wrapping Up

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