Interpersonal Skills

$99.00

Category:

Soft Skills | Interpersonal Skills | MIS-SOSK-20

Overview

Overview

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing more effective communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

Why MISP

 

Why MISP

We completely understand training requirements as we have over years of training experience. This has helped us discover more advanced methodical and strategic plans to train people and achieve their goals.

We have 360 degree view of the customer requirement and provide effective solutions.

We understand our clients and thus have compiled and consolidated all trainings to suit their requirements in more realistic approach.

Our online system allows you to review and grade your progress, combined by telephonic consultation, face to face meetings and weekly workshops.

With our online system; people do not need to waste their precious time and they can access our training program round the clock 24×7.

Our objective and goal is to see our clients achieve the desired goals and progress. We commit to extend all support to achieve the collective goals.

You can reach our helpdesk and an education advisor will call to resolve your query.

We track you throughout the process until we see you certified.

Program Details

Program Details

Module One: Getting Started
Icebreaker
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms

Module Two: Verbal Communication Skills
Listening and Hearing: They Aren’t the Same Thing
Asking Questions
Communicating with Power

Module Three: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It

Module Four: Making Small Talk and Moving Beyond
Starting a Conversation
The Four Levels of Conversation

Module Five: Moving a Conversation Along
Asking for Examples
Using Repetition
Using Summary Questions
Asking for Clarity and Completeness

Module Six: Remembering Names
Creating a Powerful Introduction
Using Mnemonics
Uh-Oh… I’ve Forgotten Your Name

Module Seven: Influencing Skills
Seeing the Other Side
Building a Bridge
Giving in Without Giving Up

Module Eight: Bringing People to Your Side
A Dash of Emotion
Plenty of Facts
Bringing it All Together

Module Nine: Sharing Your Opinion
Using I Messages
Disagreeing Constructively
Building Consensus

Module Ten: Negotiating Basics
Preparation
Opening
Bargaining
Closing

Module Eleven: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive

Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Benefits of the Program

 

Benefits of the Program

This training will help a person improve upon his or her overall personality. He or she will be able to communicate with others more effectively than ever before.

Delivery of the Program

 

Delivery of the Program

Printed copy of the power point presentation – same as used in physical workshops
Printed copy of the student manual or the training guide
Online step by step tutorials of the worksheet or exercise sheets
Printed copy of quick tips and tricks.
Online access of power point presentation – You can see on the web with your login anytime anywhere
Online access to test
Online access to carefully chosen relevant articles
Online access to carefully chosen audio video clips
Completion certificate is mailed to you on successful completion of the test
Some programs have an original book by renowned authors.

Your Instructor

 

Your Instructor

This is a self study program. Same programs are conducted in workshops and as instructor led training. Our instructors are subject matter experts with immense industry experience.

Practice Test

 

Practice Test

The practice tests are taken online through the e-learning portal. After you register for the program; login details would be sent for the test.

Batch Schedule

 

Batch Schedule

Please refer to the news and events section in the home page to find your favourite course and the next batch schedule.

Accredition

 

Accredition

These are self development programs and do not require an accreditation. But we issue a certificate of completion after you have successfully completed the program.