Administrative Assistant

$76.00

Category:

Office Admin | Administrative Assistant | MIS-OFAD-02

Overview

Overview

Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants tools that will make them that person that the office can’t live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever.

Advantage of MISP

Advantage of MISP

We completely understand training requirements as we have over years of training experience. This has helped us discover more advanced methodical and strategic plans to train people and achieve their goals.

We have 360 degree view of the customer requirement and provide effective solutions.

We understand our clients and thus have compiled and consolidated all trainings to suit their requirements in more realistic approach.

Our online system allows you to review and grade your progress, combined by telephonic consultation, face to face meetings and weekly workshops.

With our online system; people do not need to waste their precious time and they can access our training program round the clock 24×7.

Our objective and goal is to see our clients achieve the desired goals and progress. We commit to extend all support to achieve the collective goals.

You can reach our helpdesk and an education advisor will call to resolve your query.

We track you throughout the process until we see you certified.

Program Details

Program Details

Module One: Getting Started
Icebreaker
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms

Module Two: Getting Organized, Part One
Dealing with E-Mail
Managing Electronic Files
Keeping Track of the Paper Trail
Making the Most of Voice Mail

Module Three: Getting Organized, Part Two
Keeping Your Workspace Organized
Using a To-Do Book
The Extra Mile: Adding Project Management Techniques to Your Toolbox

Module Four: Managing Time
Managing Your Time
Keeping Others on Track
Maintaining Schedules

Module Five: Getting It All Done On Time
Prioritizing
The Secret to Staying on Track
Goal Setting

Module Six: Special Tasks
Planning Small Meetings
Planning Large Meetings
Organizing Travel

Module Seven: Verbal Communication Skills
Listening and Hearing: They Aren’t the Same Thing
Asking Questions
Communicating with Power

Module Eight: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It

Module Nine: Empowering Yourself
Being Assertive
Resolving Conflict
Building Consensus
Making Decisions

Module Ten: The Team of Two
Working with Your Manager
Influencing Skills
What to Do in Sticky Situations

Module Eleven: Taking Care of Yourself
Ergonomics
Stress Management
Dealing with a Heavy Workload

Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Benefits of the Program

Benefits of the Program

The participant can manage the office tasks more efficiently after taking this training. He or she will contribute a lot in the growth of organization.

Delivery of the Program

Delivery of the Program

Printed copy of the power point presentation – same as used in physical workshops
Printed copy of the student manual or the training guide
Online step by step tutorials of the worksheet or exercise sheets
Printed copy of quick tips and tricks.
Online access of power point presentation – You can see on the web with your login anytime anywhere
Online access to test
Online access to carefully chosen relevant articles
Online access to carefully chosen audio video clips
Completion certificate is mailed to you on successful completion of the test
Some programs have an original book by renowned authors.

Your Instructor

Your Instructor

This is a self study program. Same programs are conducted in workshops and as instructor led training. Our instructors are subject matter experts with immense industry experience.

Practice Test

Practice Test

The practice tests are taken online through the e-learning portal. After you register for the program; login details would be sent for the test.

Batch Schedule

Batch Schedule

Please refer to the news and events section in the home page to find your favourite course and the next batch schedule.

Accredition

Accredition

These are self development programs and do not require an accreditation. But we issue a certificate of completion after you have successfully completed the program.