ITIL Foundation Certification From EXIN Qatar


Training on ITIL foundation training and exam in Abu Dhabi Dubai and Qatar. Training the largest number of students with highest 100% pass results


ITIL Foundation Certification from EXIN



Most graduates and secondary degree holders have great opportunities to get jobs with ITIL Foundation certification. A mere fundamental knowledge of how the IT services management works would be enough to pursue this course.There is a huge demand for employees with ITIL Foundation certification in many organizations. MISP has imparted this course to many participants who ended up in good companies drawing handsome salaries.The MISP approach to ITIL Foundation Certification is very simplified for the benefit of the students. The ITIL Foundation Certification with MISP would make complex concepts of ITIL very much understandable.

The general outline of the course is as follows:

1. Service management.
2. ITIL services.
3. Concepts of ITIL.
4. ITIL models and principles.
5. ITIL process and function.
6. Technology of ITIL.
7. ITIL architecture.
8. Competent practices.

The course consists of a few classroom sessions, which deal with the various concepts of service management, strategy, and design. The ITIL Foundation Certification from EXIN is a very important certification process to get perks and growth in careers. At the end of the ITIL Foundation Certification course at MISP, there would be examinations with ten papers, each dealing with every subject of ITIL. There would be a final mock exam to prepare the participant for the certification exam.

ITIL Foundation Certification is an important link in the integrated certification program.

Reasons to choose MISP

Reasons to choose MISP

A certification in ITIL Foundation will do wonders for your career. But, only a credible institute will be able to deliver the required quality of education that ensures your success. MISP is one such institute. Why? Find out here.


    • Advanced methods and strategic plans to train people and achieve their goals
    • 360 degree view of the customer requires and provide effective solutions
    • Trainings to suit clients requirements
    • Review and grading of your progress, combined with telephonic consultation, face to face meetings and weekly workshops
    • Access to our training program round the clock 24×7
    • Committed to extend all support to achieve the collective goals
    • Helpdesk and an education advisor to resolve your query
    • Progress tracking throughout the process until we see you certified

Exam content

Exam content

ITIL Foundation Certification From EXIN is the most important certificate for IT professionals and employees wishing to know more about IT Service Management. Organizations that work according to ITIL, use the complete ITIL exam program for training personnel based on their roles. Their ITIL skills enable them to perform and cooperate better. ITIL® Foundation is part of the Certified Integrator program and is one of the prerequisites to attain the title.



The basic concepts and fundamentals of IT service management.

Exam Details

Exam Details

Please feel free to call MISP for details on Project Management Course exam content and schedule. We will assist you with all the required information.

Open book: no

Electronic devices permitted: no

Level of qualification: Foundation

Exam Specifications

Exam Specifications

Each module is followed by simulation exam, case studies, templates and exam tips and additional readings.


A list of learning modules:

ITILFND01- Service management as a practice

The purpose of this unit is to help the candidate to define the concept of a service, and to comprehend and explain the concept of service management as a practice.

ITILFND02- The ITIL service lifecycle

ITILFND03- Generic concepts and definitions

ITILFND04- Key principles and models


The purpose of this unit is to help the candidate to comprehend and account for the key principles and models of service management and to balance some of the opposing forces within service management.

ITILFND05- Processes

Service strategy

Service design

Service transition

Service operation

ITILFND06- Functions


ITILFND08-Technology and architecture

ITILFND09-Competence and training

ITILFND10-Mock exam

Program Outline

Program Outline

1. Service management as a practice (comprehension)
2. The ITIL service lifecycle (comprehension)
3. Generic concepts and definitions (awareness)
4. Key principles and models (comprehension)
5. Selected processes (awareness)
6. Selected functions (awareness)
7. Selected roles (awareness)
8. Technology and architecture (awareness)
9. Competence and training (awareness)

Further information:

Please call us for more details.

Venue details

Venue details

Misp training and consultancy, office 605, Al reefa plaza, Al fahidi metro station, behind Al fahidi bus stop, Bur dubai, Dubai
Call Us : 04-3863364, 055-5058990, 055-5058900

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