ITIL Foundation Certification From EXIN Abu Dhabi Dubai Qatar

Overview


Overview

Abu dhabi has a growing market and an ever-blooming IT industry. In the wake of this, ITIL foundation certification courses are in demand due to the growing need for qualified ITIL professionals.

MISP Abu Dhabi is a premier ITIL foundation course training institute that offers ITIL foundation online classes, helping future professionals soar in their chosen league.


Reasons to choose MISP Abu Dhabi

Reasons to choose MISP Abu Dhabi

A certification in ITIL Foundation will do wonders for your career. But, only a credible institute will be able to deliver the required quality of education that ensures your success. MISP is one such institute. Why? Find out here.

• Advanced methods and strategic plans to train people and achieve their goals
• Review and grading of your progress, combined with telephonic consultation, face to face meetings and weekly workshops
• Access to our training program round the clock 24×7
• Committed to extend all support to achieve the collective goals
• Helpdesk and an education advisor to resolve your query
• Progress tracking throughout the process until we see you certified


Exam Content


Exam Content

ITIL Foundation Certification from EXIN Abu Dhabi is the most important certificate for IT professionals and employees wishing to know more about IT Service Management. ITIL® Foundation is part of the Certified Integrator program and is one of the prerequisites to attain the title.

The prerequisites


The prerequisites

The basic concepts and fundamentals of IT service management.


Exam Details


Exam Details

Please feel free to call MISP for details on Project Management Course exam content and schedule. We will assist you with all the required information.

Exam Specifications


Exam Specifications
Each module is followed by simulation exam, case studies, templates and exam tips and additional readings.

A list of learning modules:
ITILFND01- Service management as a practice

The purpose of this unit is to help the candidate to define the concept of a service, and to comprehend and explain the concept of service management as a practice.

ITILFND02- The ITIL service lifecycle
ITILFND03- Generic concepts and definitions
ITILFND04- Key principles and models

The purpose of this unit is to help the candidate to comprehend and account for the key principles and models of service management and to balance some of the opposing forces within service management.

ITILFND05- Processes
Service strategy
Service design
Service transition
Service operation
ITILFND06- Functions
ITILFND07-Roles
ITILFND08-Technology and architecture
ITILFND09-Competence and training
ITILFND10-Mock exam

Program Outline


Program Outline

1. Service management as a practice (comprehension)
2. The ITIL service lifecycle (comprehension)
3. Generic concepts and definitions (awareness)
4. Key principles and models (comprehension)
5. Selected processes (awareness)
6. Selected functions (awareness)
7. Selected roles (awareness)
8. Technology and architecture (awareness)
9. Competence and training (awareness)


Further information


Further information

Please call us for more details.

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