Training & development

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Course Name: Training & development

Topics Covered in This Course:
In Section 1 of this course you will cover these topics:
Building trust.
Showing empathy.

In Section 2 of this course you will cover these topics:
Active listening.
Using influence tactics.

In Section 3 of this exam you will be evaluated on below listed topics:
Helping others set goals.
Monitoring performance.

In Section 4 of this course you will cover these topics:
Giving feedback.
Encouraging positive actions.

In Section 5 of this course you will cover these topics:
Discouraging negative actions.
Training team members.
Helping others solve problems.
Helping difficult people.
Developing prot and eacute;g and eacute;s.